This page contains answers to common questions handled by our sales staff.
- We have multiple schools in our institution -
primary, secondary etc. with common teaching staff. Can Supertime 2000 handle this ?
- Does Supertime 2000 handle day to day management of
absentee teachers or where, say, class becomes absent like say X or XII in the later
months ?
- Is the price of Supertime 2000 all inclusive ?
- In case of dissatisfaction, how do I get my money
back ?
- How do I learn using Supertime 2000 ?
- How do I order?
Supertime 2000 permits 999 classes, resources and subjects in one school. This
eliminates the need to define more than one school in most cases. However, where there are
two sections being held at different timings with different period setups, the need for
more than one school is obvious.
Supertime 2000 has provision to define upto 9 schools for an institution. Further, it
has an Inter-school option. This facilitates copying a resource (usually teacher) or a
class from one school to another with an option to make it unavailable in the periods
where he is employed in the source school. It is further possible to manipulate the
teachers' availability in both the schools. This ensures that he becomes available to more
than one school without a clash.
Supertime 2000 is offered in two editions - standard and professional. Both editions do
the periodic timetable setting. In addition, the professional edition, supports the day to
day mangement of absentee teachers and classes. This is popularly called the proxy
management.
Yes the price is all inclusive. Supertime 2000 can be ordered against a demand draft
payable to 'Supersoft' at Ahmedabad or by V.P.P. (Value Paid Post) in which case you will
pay the postman on delivery. Please note that bank fees for procuring a demand draft is
not included in the price and will be borne by the customer. Similarly when you pay the
price of the software to the postman for V.P.P., he will additionally demand M.O. (Money
Order) charges to remit that amount to Supersoft at Ahmedabad. This M.O. charge will
be borne by the customer. We use registered Indian postal service (not couriers) for
sending our Supertime 2000 package.
Within 30 days of receipt, you may return the package in good condition to claim the
refund of price (not the bank fees or M.O. charges as explained in the previous question).
You may send the software back by registered post and we will send you an M.O. within 7
days of receipt. Or, you may return by V.P.P. and we will pay the postman on
delivery.
Supertime 2000 software CD is accompanied with a comprehensive User Guide in
English/Gujarati at your option. It has click by click by tutorials (with a recording of these provided on the software CD) and Frequently Asked
Questions. The software by sheer design is simple and has comprehensive online help. What
is more, we promptly respond to your queries on email. A look at the overview
section of this website will reveal how visual and simple Supertime 2000 really is.
Supertime 2000 may be ordered against a D.D. in which case we will mail the software on
receiving your order with D.D. The order may not be in any special format but you should
mention the edition - standard or professional. By default we send the Professional
edition with an English User Guide. However, if you are looking for a Gujarati User Guide,
please mention it. Schools outside India must order with D.D. since V.P.P. is not
available there.
To order by V.P.P. in India, just email or call and we will immediately despatch. You
will be paying the postman on delivery.
